Code of Ethics

We at California Smog Check Centers make the following promises to our customers:

  • We perform high quality testing and repair services at a fair price.
  • We have a sense of personal obligation to each customer.
  • We recommend the services, repairs and maintenance to car owners that are necessary to maintain the vehicle in safe working order. Nothing more. Nothing less.
  • We use products of a quality equal to or better than those recommended by the vehicle’s manufacturer.
  • We service and repair vehicles in a timely manner and keep customers informed of any and all changes.
  • We are committed to complete customer satisfaction, and will work toward prompt and amicable resolution of any disputes that may arise.
  • We conduct ourselves in a professional manner in keeping with the high standards of the automotive industry.
  • We notify the customer if appointments or completion times must be rescheduled.

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