Code of Ethics
We at California Smog Check Center make the following promises to our customers:
- We perform high quality testing and repair services at a fair price.
- We have a sense of personal obligation to each customer.
- We recommend the services, repairs and maintenance to car owners that are necessary to maintain the vehicle in safe working order. Nothing more. Nothing less.
- We use products of a quality equal to or better than those recommended by the vehicle’s manufacturer.
- We service and repair vehicles in a timely manner and keep customers informed of any and all changes.
- We are committed to complete customer satisfaction, and will work toward prompt and amicable resolution of any disputes that may arise.
- We conduct ourselves in a professional manner in keeping with the high standards of the automotive industry.
- We notify the customer if appointments or completion times must be rescheduled.